What is Outsourcing and Why Do Businesses Do It?

Outsourcing is proving itself to be more and more efficient to many businesses. Having an outsourced staff makes more time to efficiently develop your business without breaking the bank. Read on to find out more about outsourcing and find out why so many businesses have done so! 


What is Outsourcing? 

Outsourcing, also known as Business Process Outsourcing (BPO), is the process of hiring another company to manage and handle certain activities in your business. 

These activities can range from information technology services, technical support or customer service, administrative work, and financial functions. The “outside” company would arrange for their own employees to perform the services that the hiring company needs. As a result, it gives the company more time to focus their energy and resources on the core competencies of their business. 

Outsourcing, however, is much more than a company purchasing a service – it is a partnership! Having a secured and trusted relationship between both businesses is essential, otherwise, the financial investment would not be worth it. The hiring company must be able to articulate its specific needs. The outside company should be able to match them up with the appropriate skilled employees. 


Why do businesses outsource? 

Lower cost

The first major benefit of outsourcing is its low cost. Hiring offshore, like somewhere in the Philippines, costs a lot less than hiring locally. This setup is great for small and medium-sized businesses. They usually do not have the resources to hire in-house, full-time employees. 


Access to a variety of skills

Outsourcing means you have access to the whole world to find employees for your business. By outsourcing, you are accessing a vast ocean of professionals with different skill sets and personalities. Surely there’s one that’s the best fit for you! It’s much easier to find a service that is specifically tailored to your business needs. Instead of having one person try to do it all for you. Finding a specialist means getting more quality for their line of work. 


Efficient resource allocation

By outsourcing people to accomplish tasks for you, whether it may be IT-related, administrative, or finance, it gives you more efficiency with your time and money. You can finally focus on the core functions of your business and have other skilled professionals do their work. 


This is also a great way to improve work-life balance. Entrusting services to skilled workers gives you more time to enjoy life, take a break. Allow yourself to see your business from a new perspective, one that you can further improve and develop. 


Digital Offsider has a wide selection of services to help your business become efficient and competitive. Check out our full list of services here, or give us a chat any time of the day!

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